Effective July 22, 2026

Terms of Use / EULA

These Terms of Use and End User Licence Agreement (“Terms”) are a legal agreement between you and Patchwork Games SL for KidsRadar (also known as KidsProtect), including its mobile applications, website, and related family-safety services (together, the “Service”).

1. Who We Are

The Service is provided by Patchwork Games SL, a company registered in Spain with CIF B75907659 and registered office at Paseo Can Vinyes, 27, 08860 Castelldefels, Barcelona, Spain (“Patchwork Games”, “we”, “our”, or “us”). You can contact us at support@kidsradar.app.

2. Acceptance of These Terms

By creating an account, accepting these Terms in the application, or using the Service, you agree to be bound by them. If you do not agree, do not use the Service. If you accept these Terms for a family or on behalf of another person, you confirm that you have authority to do so.

Our Privacy Policy explains how we process personal information and forms an important part of your understanding of the Service.

3. Family Accounts and Children

KidsRadar is designed for use by families, including children. An adult who creates or manages a family account must be legally capable of entering this agreement and must be the parent, legal guardian, or another person authorised to connect and manage each child profile or device.

The responsible adult agrees to:

• provide accurate account and family-relationship information;
• obtain any permission or consent required to use location, audio, app-usage, device-management, or other monitoring features;
• explain the Service to the child in clear, age-appropriate language and use it transparently and in the child’s best interests;
• respect the child’s privacy, dignity, and changing capacity to participate in decisions about the Service;
• remove access for people who are no longer authorised family members.

4. Account Security

You are responsible for protecting your credentials, pairing codes, and connected devices and for activity carried out through your account. Do not share access with an unauthorised person. Tell us promptly at support@kidsradar.app if you believe an account or device has been compromised.

5. Permitted Use

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable licence to install and use the application on devices you own or control, solely for lawful, non-commercial family-safety purposes and as allowed by the applicable platform rules.

You must not:

• use the Service to stalk, coerce, threaten, harass, secretly monitor, or unlawfully surveil another person;
• connect a child or other person without the authority, transparency, and consent required by applicable law;
• use the Service for an unlawful, abusive, or fraudulent purpose;
• access another family’s account or data, probe the Service for vulnerabilities, bypass access controls, or interfere with its operation;
• reverse engineer, decompile, disassemble, copy, modify, or create derivative works from the Service except where applicable law expressly permits it;
• upload malicious code or content that infringes another person’s privacy, confidentiality, intellectual-property, or other rights;
• resell, rent, sublicense, or commercially exploit the Service.

6. Family Content and Communications

You and authorised family members may provide messages, audio, profile details, saved-place names, and other content through the Service (“Family Content”). You retain your rights in Family Content. You give us a limited, worldwide licence to host, store, reproduce, transmit, and otherwise process it only as necessary to operate, secure, support, and improve the Service or comply with law.

You are responsible for having the rights and authority needed to provide Family Content. We may restrict or remove content where reasonably necessary to protect a person, comply with law, enforce these Terms, or secure the Service.

7. Subscriptions, Billing, and Cancellation

Some features may require a paid subscription. The price, billing period, included features, and any trial terms are shown before purchase. Purchases made through an app store are billed and managed by that store under its terms. Unless the purchase screen states otherwise, recurring subscriptions renew automatically until cancelled through the store account settings. Deleting the application or a KidsRadar account does not automatically cancel an app-store subscription.

Refunds are handled under the applicable store rules and mandatory consumer law. Nothing in these Terms limits statutory cancellation, conformity, refund, or other consumer rights that cannot legally be waived.

8. Safety and Service Limitations

The Service depends on device hardware, permissions, battery, connectivity, operating-system behaviour, third-party networks, and information provided by users. Location may be approximate or outdated; notifications may be delayed or not delivered; audio or messages may be interrupted; and a device may be offline, disabled, or carried by someone other than the expected person.

KidsRadar does not replace attentive caregiving, direct communication, professional advice, or emergency services. It does not guarantee a person’s location, availability, conduct, or safety and cannot prevent injury, loss, disappearance, abuse, or other harm. Do not rely on the Service as the sole means of protecting or locating a child.

9. Updates and Availability

We may provide updates, security fixes, or feature changes and may require a current application or operating-system version. We may suspend or discontinue all or part of the Service for maintenance, security, legal, technical, or business reasons. Where reasonably possible, we will provide notice of a material discontinuation. We are not responsible for outages or limitations beyond our reasonable control.

10. Third-Party Services

The Service relies on operating systems, app stores, maps, networks, device services, and other third-party services. Their separate terms and privacy policies may apply, and you must comply with them. We do not control and are not responsible for a third-party service, except to the extent applicable law provides otherwise.

11. Intellectual Property

We and our licensors own the Service, including its software, design, branding, text, graphics, and other materials, excluding Family Content. These Terms grant only the limited right to use the Service described above. No ownership rights are transferred to you.

12. Suspension, Termination, and Account Closure

You may stop using the Service at any time and may request account deletion through our account-deletion page. You must separately cancel any app-store subscription you no longer want.

We may restrict, suspend, or terminate access where we reasonably believe these Terms have been breached, a person may be at risk, the Service is being misused, payment is overdue, or action is needed for security or legal compliance. Where appropriate, we will give notice and an opportunity to appeal. Provisions that by their nature should continue after termination will survive, including provisions on intellectual property, liability, and disputes.

13. Warranties and Liability

We will provide the Service with reasonable care and skill. To the maximum extent permitted by law, the Service is otherwise provided “as is” and “as available,” without a guarantee that it will be uninterrupted, error-free, or suitable for every family or purpose.

To the maximum extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, loss of opportunity, or loss caused by events outside our reasonable control. We do not exclude or limit liability where doing so would be unlawful, including liability for death or personal injury caused by our negligence, fraud, wilful misconduct, or mandatory consumer rights. Any other liability will be limited only to the extent permitted by applicable law.

14. App Store Terms

If you obtained the application through Apple’s App Store, you acknowledge that these Terms are between you and Patchwork Games SL, not Apple. We, not Apple, are responsible for the application, its content, maintenance and support, product claims, legal compliance, and the investigation and resolution of intellectual-property claims concerning the application.

Your licence is limited to use on Apple-branded products that you own or control as permitted by the Apple Media Services usage rules, including use by associated accounts through Family Sharing or volume purchasing where permitted. Apple has no obligation to provide maintenance or support. If the application fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation.

You represent that you are not located in a country subject to a United States government embargo or designated as supporting terrorism and are not listed on a United States government restricted-party list. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Terms of another distribution platform apply in the same way where relevant.

15. Governing Law and Disputes

These Terms are governed by Spanish law. The courts of Barcelona, Spain have non-exclusive jurisdiction. If you are a consumer, you also retain any mandatory protections and right to bring proceedings available under the law of your country of residence. Please contact us first so we can try to resolve a concern informally.

16. Other Legal Terms

If part of these Terms is invalid or unenforceable, it will be adjusted or removed only to the minimum extent necessary, and the remainder will continue. A delay in enforcing a right is not a waiver. You may not assign these Terms without our consent. We may assign them as part of a merger, reorganisation, or transfer of the Service, provided your rights are not materially reduced.

17. Changes to These Terms

We may update these Terms to reflect changes in law, security, technology, or the Service. We will post the updated version here and revise the effective date. If a change materially affects your rights, we will provide additional notice where required. If you do not accept revised Terms, you must stop using the Service and may close your account.

18. Contact